We are posting this to let you know what we are doing here in the office to help our patients and our staff stay safe amidst the COVID-19 pandemic.

We will continue to provide treatment of infections, ulcerations, and post-operative care in the office by appointment as it is very important keep these patients out of urgent care facilities and hospital emergency departments to limit risk of exposure.

We are carefully triaging each currently scheduled patient in order to determine the need for face-to face care as well as to assure that patients with immunocompromised conditions, are experiencing cough or fever, or that have been exposed to individuals who may be positive for COVID-19 are rescheduled.

As an alternative to visiting the office, we are pleased to offer patients the option to be treated via Telehealth Services (using FaceTime, Skype or phone call). If you are interested in this option, please contact the office at 704-504-1004 and we will set up a Telehealth appointment for you right away.

Please do your part to slow the spread of this virus by staying home, washing your hands thoroughly and staying healthy. As always, we value your trust in us to treat all of your foot and ankle care needs and we are here for you during this time of ​uncertainty.


InStride Queen City Foot and Ankle Specialists

At InStride Queen City Foot and Ankle Specialists, you receive the highest level of foot and ankle care available in Charlotte, North Carolina. Experienced podiatrists Roxanne Burgess, DPM and Neil Younce, DPM, use the latest technologies to diagnose and treat conditions like arthritis, flat feet, heel spurs, and injuries from sports or work-related accidents. They also provide on-site diagnostics to identify the underlying cause of unexplained pain in the heels, feet, and ankles.

Our doctors are especially passionate about the treatment of plantar fasciitis and ankle pain using innovative therapies. The InStride Queen City Foot and Ankle Specialists office is also well-equipped to provide comprehensive wound care for diabetic ulcers and open wounds to prevent infections and other long-term complications. Patients can also receive in-office treatment for ingrown toenails, corns, and hammertoes.

Each patient receives a customized treatment plan that focuses on their individual needs for health care and pain relief. Our doctors offer a wide range of custom orthotics and use the latest medication therapies to ease inflammation and pain. They also have extensive training in approved class IV laser technologies that stimulate the body’s own healing processes to treat sprains, nerve pain, fungal infections, and Achilles tendonitis.

For those with underlying medical conditions that complicate foot and ankle health, Dr. Burgess and Dr. Younce provide specialized care plans. They offer diabetes management programs to reduce risk factors for nerve damage and circulatory issues in the feet that result from uncontrolled blood sugar levels.

If chronic foot and ankle pain is interfering with your ability to stay active, schedule a diagnostic evaluation by calling InStride Queen City Foot and Ankle Specialists or by requesting an appointment online now.

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Accepted Insurances

We accept many more insurances. We also offer cash pay pricing for those patients without insurance. Please see our self-pay pricing page, found under patient resources. For additional information in regards to insurance, you can also contact us at 704-504-1004.

Anthem Blue Cross Blue Shield
Blue Cross Blue Shield
Bright Health
Coventry Health Care
UnitedHealthcare Oxford

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Blog Posts

Possible Symptoms of PAD

A medical condition that is referred to as peripheral artery disease (PAD) can have severe symptoms that often include muscle cramping in the legs and feet. Patients who exercise may notice the pain diminishes when activities are stopped.

Wounds that Don't Heal Need to be Checked

Your feet are covered a good part of the day. If you are diabetic, periodic screening is important for good health. Numbness is often another sign of diabetic foot and can mask a sore or wound.

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Words from our patients

  • 5 star

    "Dr. Burgess is likely the most fantastic doctor I've had the pleasure of meeting. Outstanding care, and I felt as though she actually cared for my long-term health."

    Snake R.
  • 5 star

    "I was most impressed with her caring nature, and her patience and kindness to explain in detail what's wrong. She allowed me the time to ask the questions I needed to"

    Barbara D.
  • 5 star

    "Staff were extremely professional & friendly. Dr. Burgess took time to explain the required procedure & ensured I was comfortable before moving forward."

    Falen R.
InStride Queen City Foot and Ankle Specialists
11030 South Tryon Street, Suite 308
Charlotte, NC 28273
Phone: 704-461-2959
Fax: 704-504-0007
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